베스트 웨스턴 플러스 클락타워 인

I stay at this hotel every time I'm in Billings for good reason. Donna, the night auditor, was fantastic and helped me adjust the dates of my stay due to the recent typhoon in Shenzhen. Grabbing breakfast at Stella's next door is always a treat, especially the cinnamon rolls. Rooms are clean with great amenities. They're pretty quiet and I never felt like my sleep was being disturbed. I'll 100% stay here again.

It was alright just not what I expected from the pictures

Everything was great but the parking. We were informed by email the night before we showed up that they could only accommodate 6’5” tall vehicles for their parking garage. With our roof rack on our truck, we were at about 6’7”. They said call so they could arrange parking. We did, but no one would pick up. We showed up at around 5 pm, and without knowing if we would be able to stay there. We were informed by staff that they had no option for us aside from finding a place of metered parking on the street. We asked if the vehicle would be safe or if the area experienced much crime. We were told that it was not their problem. We had little choice at the time aside from walking away from our prepaid room, so we parked and went inside. On our way in, I measured to the ceiling of the parking structure and found many available spaces were well above 6’7” tall, and even some spaces uncovered. Why couldn’t the staff at least have tried to find us a space on the property? They could have told us that we could at least look. We ended up staying on the street since we were already parked and paid the meter. Just a little help from the staff would have solved everything but they seemed like they didn’t care.

The staff was utmost unfriendly and not helpful at all. Our group (5 rooms) and one had a truck and small utility trainer and the checking person assigned a space to park the truck & tailer. After an hour we were told we can't park there for the night even that it was approved/assigned before. One party of ours the room lock did not work - the door would not open ... so they assigned another substandard room (no fridge no microwave). Thirdly breakfast is terrible unless you have 2 hours to spare - the breakfast place is understTaffed - had to wait for 25 min before we even could get a table and then service was very slow!! We have stayed in many other places before but this was by far one of the worst ones - book something else!!

I’m all about cleanliness and this place was amazing! Also— the shower and the pressure was spectacular!!

Nicer than expected. Outside of hotel and neighborhood was okay. However the room was very clean and updated. Breakfast was offered at a bakery on the property. Hotel guests were given a list of options for free or we could pay for other food items. We chose ham and cheese omelet and biscuts and gravy. The omlet was very good and gravy for the biscuts and gravy was mediocre. We'd stay here again.